Below are ten of the most frequently asked questions about our labels and decals which have been put to our Sales Team, please feel free to Email or Telephone us with any questions which you feel have not been addressed?
Q. What are the minimum and maximum quantities you can produce?
A.Adcal can supply quantities from as low as 100 as well as catering for orders in the millions. Our technology allows the production of small quantities without the need for cost prohibitive set-up charges. Conversely we have the capability to manufacture around 100,000 units per hour! Any shape or size can be produced.
Q. What is your normal delivery and are you able to turn around jobs any quicker than your advertised lead times?
A.Normal delivery is 7 days but it does depend on our production schedules. We can produce quicker. Please call or email if you require a quicker delivery.
Q. How do I place an order?
A.Please E Mail firstname.lastname@example.org telling us you want to go ahead and attach artwork or alternatively a rough design if you want us to do the artwork for you. We will then send you an order acknowledgement and a Pro Forma invoice which must be paid before we will dispatch your labels.
Q. Will I see a proof or sample?
A.Yes a Pdf proof will be E Mailed to you. In certain circumstances we also provide printed samples
Q. How do I pay?
A.On receipt of your Pro Forma invoice either post a cheque or phone Paul Mitchell on 01494 897821 with you card details. We also accept payment by BACS.
Q. How can I gain confidence that when ordering from Adcal I will receive a quality product in the agreed time frame?
A.We pride ourselves on our ability to get you the labels you want when you want them. We have over 30 years experience in producing labels and are ISO 9001 compliant. We have many satisfied customers. Please ask if you require a reference or visit our blog.
Q. Are the labels & stickers provided singularly, on a roll or on a sheet?
A.Any format is possible, please specify when ordering
Q. Do you supply to customers outside of the UK?
A.Yes we do, we are happy to supply customers all around the world. We regularly ship to the EU, USA, China and recently supplied Nigeria.
Q. What method of delivery do you use?
A.In the UK we mainly use Interlink with goods being despatched on a next day basis. Fixed deliveries are also possible. For International we use DHL or equivalent.
Q. I can’t find the answer to my question here. What should I do?
A.Please contact us by phone on 01494 530761 by E Mail email@example.com or fax 01494 461651 or drop in and see us. Our factory and offices are at Gomm Road High Wycombe Bucks HP13 7DJ. Which ever way you choose one of our friendly and knowledgeable staff will be happy to help you.